I Received a Letter, Email or Request from the DIAN
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- Category: Tax advisory
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Accounting Bogotá
I received a letter, email or request from the DIAN
I received a letter, email or request from the DIAN. What should I do?

Key information
First, attention must be paid to requests made by the DIAN. Normally, when this entity finds that a taxpayer must comply with a tax obligation, it sends a message or invitation to file an income tax return, asking the person to comply with what is requested in the message.
When the DIAN issues these communications, in most cases they must be complied with or answered because the DIAN has performed the corresponding information cross-checks to determine whether the person is required to comply with one or more obligations.
If you received a physical letter, an email message or even a text message to your cell phone, the most advisable course is to contact us so we can determine the authenticity of the message and tell you the steps to follow. It is very important to emphasize that at the first notification it is better to act immediately. If you do not respond, the DIAN continues notifying you through its legal procedure, making the obligation increasingly expensive to comply with.
For example, if you are required to file an income tax return, it is better to do so. In many cases the tax payable is zero, but the penalty for not filing or for filing late in 2026 is $524,000.
The consultation with us to determine your obligation is free.
Phone: 310 558 91 17 - 313 821 48 03, or submit your inquiry through this page.








